Get in Touch With Us
Whether you have a question about a specific sweepstakes casino, want to flag something that looks out of date, or are exploring an editorial partnership, this page explains how to reach us and what happens after you do.
How to Contact Our Team
Email is the most reliable way to reach us. Every message is read by a member of the editorial team — not filtered by an automated system — and we aim to respond within two working days. Please write to us at [email protected].
A brief description of your reason for writing helps us get your message to the right person faster. You don't need to write an essay — a sentence or two about the nature of your enquiry is enough.
What You Can Write to Us About
We welcome messages of all kinds. The most common reasons readers get in touch include:
- Content questions — If anything on our site is unclear, whether about how sweepstakes casinos work, how the dual-currency model operates, or what redemption involves, ask us and we will do our best to clarify.
- Accuracy and corrections — Sweepstakes casino terms, eligible states, welcome offers and payout processes change frequently. If you spot something that looks incorrect or out of date, please let us know. We take accuracy seriously and investigate every flag we receive.
- Platform suggestions — If there is a sweepstakes or social casino you think deserves coverage and we haven't reviewed it yet, we're happy to hear about it. We cannot promise to add every suggestion, but we do consider them.
- Reader feedback — If our content helped you make a better decision — or if it fell short of what you needed — we genuinely want to know. Reader input shapes how we improve future coverage.
- Partnership and commercial enquiries — If you represent a platform or organisation and would like to explore working with us, please introduce yourself and outline what you have in mind. We review all such approaches editorially before any decision is made.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on sweepstakes platforms, mention it in your message and we will point you toward appropriate support resources.
What to Expect After You Email Us
When your message arrives, it is assigned to a team member who reads it in full before responding. We do not send automated holding replies in place of a real answer.
Our target turnaround is two working days. During high-volume periods it may take a little longer, but we will always follow up. If your message concerns a time-sensitive matter — such as a factual error that could affect a reader's decision — please say so in the subject line and we will prioritise it accordingly.
About Our Editorial Approach
Sweeps Casinos is an independent comparison site. Our reviews and rankings are based on editorial research — we assess platforms on factors including redemption processes, game variety, welcome offers and their conditions, payout timelines, and eligibility. Commercial relationships do not determine where a platform ranks.
We cover sweepstakes and social casinos — platforms that operate under a promotional sweepstakes model rather than traditional real-money gambling. Because availability varies by state and laws change frequently, we encourage readers to verify their own eligibility directly with any platform they're considering. If you believe any of our coverage misrepresents how a platform works or who can access it, please write to us.
Our author for this site is Alana Young. If your message is specifically about a published article or review, noting the page title will help us locate it quickly.
A Note on What We Cannot Help With
We are an editorial site, not a platform operator. We cannot access reader accounts, process redemptions, resolve disputes with individual sweepstakes casinos, or provide legal advice about whether a specific platform is available in your state. For account-level issues, you will need to contact the platform directly. For legal questions, please consult a qualified professional or check your state's relevant guidance.
If you're looking for more detail on how sweepstakes casinos work before getting in touch, our main reviews cover the platforms we've assessed in depth — including their coin structures, payout conditions and game libraries — so that's a useful place to start.
We look forward to hearing from you.